- Client
- API
Developed by: Zinrelo
About Zinrelo
Zinrelo Loyalty is the AI-powered loyalty platform that enables consumer brands across complex online and offline sales channels to keep customers for life. Zinrelo Loyalty supports highly flexible integrations and multiple program types: B2C, B2B and B2B2C to create customized rewards and incentives for various customer types. Zinrelo has worked with thousands of brands globally to deliver hyper-personalized, omnichannel experiences that increase repeat purchases, customer lifetime value, and keep customers engaged between purchases as brand advocates. Zinrelo’s deep industry expertise, global partner network, technology innovation and AI driven intelligence ensure that your loyalty program is strategic, unique and results-driven.
Features
- Connect Offline Customer Data & Drive In-Store Incentives
- Delivers hyper-personalized omnichannel experiences
- AI-driven promotions & gamification, and seamless integrations
- Capture high fidelity in-store transaction data through receipt scanning with OCR fraud and anomaly detection
- Engage loyal customers between purchases with UGC, contests, product sampling, and community for brand advocacy.
"We have seen a 48% increase in revenue compared to last year and this increase is directly attributable to the Zinrelo loyalty rewards platform. This is phenomenal!"
Zinrelo and Listrak
A Unified Solution for Loyalty-Driven Engagement
Zinrelo Loyalty and Listrak together empower consumer brands to deliver deeply personalized, loyalty-based customer experiences across channels. By combining Zinrelo’s dynamic loyalty engine with Listrak’s powerful cross-channel marketing automation, brands can drive higher retention, increased lifetime value, and meaningful engagement. This joint solution unlocks real-time data exchange, enabling marketers to seamlessly activate loyalty insights across email, SMS, and digital campaigns.
Use cases
- Loyalty-Triggered Abandonment Recovery
Send automated cart or browse abandonment messages with personalized loyalty incentives (e.g., bonus points or exclusive rewards) to increase conversion rates. This not only improves recovery rates but also reinforces the value of being a loyalty member at a key decision point.
- VIP Tier Upgrade Journeys
Automatically trigger celebratory messages across email and SMS when a customer enters a new tier, complete with exclusive offers or early access to collections. Celebrate milestones to strengthen emotional connection and make high-value customers feel recognized and rewarded.
- Win-Back Campaigns for At-Risk Customers
Identify lapsed or disengaged customers using loyalty activity data and re-engage them with tailored offers, extra points, or surprise perks via multi-channel campaigns. Combining urgency with personalized incentives can dramatically increase reactivation rates.
- Post-Purchase Reward Nudges
Following a purchase, trigger thank-you messages that include updated point balances, upcoming rewards, and personalized recommendations to drive repeat purchases. Keep the momentum going by turning each transaction into an opportunity for future engagement.
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