Smile.io
Loyalty Without Limits. Built for Shopify. Create a loyalty program that fits your business, drives repeat purchases, and maximizes CLV. Trusted by thousands of Shopify Plus brands.
- Listrak - Reach out to your Account Manager to get started
- API
Developed by: Listrak
Support Email: support@listrak.com
About Smile.io
Loyalty Without Limits. Built for Shopify.
Smile is the running and most-used loyalty application in the Shopify ecosystem, with more than 60,000 Shopify brands using it to power their branded loyalty programs.
Smile helps those brands use loyalty to thrive, grow and delight. Using our software, brands boost repeat purchases and maximize the lifetime value of their customers. Businesses using Smile see customers return more often and spend more each year—driving higher profits and stronger loyalty.
With Smile you can build the perfect loyalty program for your business. Our platform is designed for flexibility, and built on fundamentals that drive growth - letting you tailor loyalty to your business, down to the last detail.
Smile.io and Listrak
Smile.io and Listrak connect loyalty program data with email and SMS marketing. Loyalty activity such as points earned, VIP tier changes, rewards, and referrals can be used within Listrak to create more personalized customer segments and journeys. This gives brands a way to incorporate loyalty data into their broader customer engagement strategy.
Use cases
- Reward & Points Reminders
Use Smile.io points data in Listrak to send targeted email and SMS messages when customers have enough points to redeem a reward or when their points are approaching expiration.
- VIP Tier Engagement
Trigger personalized communications when customers reach a new VIP tier, including messages that highlight their new benefits and encourage continued engagement.
- Personalized Loyalty Segmentation
Create Listrak segments based on loyalty status, points balance, rewards, or other Smile.io data to tailor messaging to different customer groups.
- Reward-Based Customer Journeys
Incorporate loyalty activity into existing Listrak journeys such as following a purchase with messaging about points earned or communicating with customers after they redeem a reward.
- Referral & Loyalty Engagement
Use referral and loyalty activity to create targeted campaigns that encourage customers to participate in the referral program, engage with their rewards, or continue earning points.
