Developed by: Listrak
Support Email: support@listrak.com
Happy Returns, a UPS Company, provides end-to-end returns solutions for online merchants and shoppers through a unique combination of returns software plus reverse logistics. Through its nationwide network of nearly 10,000 Return Bar locations, Happy Returns delights shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions.
Improve post-purchase customer experience and retention by connecting Happy Returns behavior data with Listrak's personalized, automated marketing.
When a customer completes a return via Happy Returns, trigger a Listrak campaign offering a discount or personalized product recommendations.
Sync return data from Happy Returns to Listrak to build smarter segments.
Use Listrak to keep customers informed throughout the return process.
Use Listrak to automatically request feedback after a return is completed.