- Client
- Zapier
Developed by: Listrak
Support Email: support@listrak.com
About Comm100
AI-Powered Omnichannel Customer Service Platform with smart AI, better support and exceptional CX.
Comm100 and Listrak
Enhance customer engagement and lifecycle marketing by combining real-time chat and customer service data with personalized marketing automation.
Use cases
- Capture Email & SMS Opt-ins During Live Chat
- Trigger welcome series or nurture flows immediately after a chat ends. - Use email/SMS data collected in chat to grow your marketing list.
- Behavior-Based Follow-Ups After Chat Interactions
- Trigger relevant product recommendation emails. - Add tags or attributes to the customer profile for future segmentation. - Send post-chat surveys, discounts, or follow-ups via Listrak channels.
- Send Campaigns Based on Chat Outcomes
Use chat resolution status or satisfaction ratings to trigger targeted campaigns.
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